Shipping Policy

Shipping
We strive to process and dispatch your order as quickly as possible. Once your order is confirmed and payment is received, it usually takes us around 4 business days to prepare and ship your gemstones.

Please note that the shipping time mentioned below is an estimate and may vary depending on the destination:

Domestic Shipping: 3-5 business days
International Shipping: 10-12 business days
Returns
We want you to be completely satisfied with your purchase from KGPGEMS Jaipur. If for any reason you are not happy with your order, please contact our customer support team within 5 days of receiving your package.

Here's our simple returns process:

Contact our customer support team at support KGPGEMS@GMAIL.COM to initiate the return process.
Package the item securely in its original packaging.
Include the original invoice or order confirmation.
Ship the package back to us using a reliable shipping method.